UK’s ISDN and PSTN network switch off in 2025

Telecoms companies are in the process of transitioning our customers from the outdated analogue public switched telephone network (PSTN) to a completely digital network. This migration has already begun, and our goal is to complete the transition for all customers prior to Openreach discontinuing the PSTN and ISDN service in 2025. By that time, every telephone line in the UK will be digitally connected.

What does this actually mean?

As an essentially 20th century technology, the PSTN network is increasingly out of kilter with the demands of modern communications. As people switch to mobile and internet communications, everyone demands much more than the traditional technologies were designed to deliver. Which is why we’re switching. It’s now time to leap forward from PSTN to embrace the boundless possibilities of digital.

2025. That’s years away. Why are we talking about this now?

You need to start planning your move today because there could be a lot to do. Remember, it’s not just about calls. You need to review everything you’re connecting to your phone lines, like PDQ, Alarms, Door Entry Systems. Many businesses have already embraced an all-digital model, moving their communications to the Cloud, making calls over the internet.

Will we be better off with digital?

The move to all-digital isn’t just because the old phone system is outdated. It’s because all-digital communications are so much better. Even at the most basic level, you’ll be able to make and take calls on any device, from wherever you are, from the same number.

Hold on, not so fast. I’m not convinced.

That’s OK. We know there are a few scare stories out there about the PSTN switch-off.

Sounds great. What do I do next?